Managing the Media in a Crisis
To give people a taste of the demands of media in a crisis, this one day workshop looks at the key elements needed to handle reactive interviews.
While also covering the basics of media interview technique, it allows even relatively inexperienced spokespeople insights into what they need for bad news scenarios.

A Crisis, the Media and You
The specially developed approach used in this program powerfully demonstrates how the media work in a crisis. Participants learn a four-stage approach that is easy to remember and use in a crisis. The course is essential for anyone who is part of a crisis management team, is likely to be a spokesperson, manages the communication process or just needs to understand the media game. The course can be adapted for spokespeople as well as key front-line staff. Many organisations use the methodology to exercise their crisis communication plans.